Policy Overview
This Shipping Policy applies to all orders placed on aesopbeststore.com, governing the order processing, delivery time, logistics service and related shipping rules for all global customers. As a professional premium care product e-commerce platform, we provide unified standardized global shipping services to ensure stable and efficient delivery of all purchased products.
Order Processing Time
All orders received on aesopbeststore.com will be processed and arranged for shipment within 1 to 3 working days after successful payment confirmation. Our warehouse team will complete product inspection, standardized packaging and logistics docking in sequence within the processing cycle to ensure that all goods are delivered in intact condition. Orders submitted on non-working days will be processed in priority on the next working day.
Global Delivery Timeframe
We provide unified global delivery services for all regions, with a standard delivery cycle of 6 to 12 working days from the date of shipment. The delivery time is applicable to both domestic and international orders without regional distinction. For customers with urgent shopping needs, we support expedited delivery services, which can shorten the delivery cycle appropriately. The specific expedited delivery time will be confirmed according to the actual logistics arrangement after order application.
Shipping Fee Standard
aesopbeststore.com implements a full free shipping policy for all commodities. All orders generated on the platform do not need to bear any shipping, packaging or logistics handling fees, with no order amount threshold or regional restrictions. This free shipping rule permanently applies to all product categories and all global delivery regions covered by the platform.
Logistics Tracking & After-sales Explanation
After the order is shipped, we will send the logistics tracking number to the customer’s reserved email in a timely manner. Customers can query the real-time transportation status of the goods through the standard logistics channel. In case of logistics delay, package loss or product damage during transportation, customers can contact our customer service team via support@aesopbeststore.com at any time, and we will provide professional solutions and after-sales support in accordance with platform rules.